Join Munch - a pioneering food waste marketplace 🚀 - and let’s transform the landscape of food consumption together! 💚
As a trailblazer in the fight against food waste, Munch equips supermarkets, restaurants, and bakeries with a platform to cash in on their surplus food. Currently influencing change in 3 countries with an impressive network of 800,000 dedicated app users, Munch is your chance to make a lasting impact on food consumption practices. 🌎♻️
Now, we're excited to share an opening for a top-tier Partner Success Specialist. Here’s your chance to drive partner relationships, ensure partner satisfaction, and contribute to the sustainability movement!
- Build and maintain strong, long-lasting partner relationships ensuring continuous partner satisfaction.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Collaborate with partners to understand their business needs and objectives, providing solutions and recommendations.
- Track key account metrics like partner churn and renewals.
- Collaborate with Software Development teams to improve product based on partner feedback.
- Evaluate partner contract performance, seeking opportunities for improvement and growth.
- Resolve complex partner issues in a timely and effective manner.
📝 Requirements and skills:
- Fluent in Hungarian, proficiency in English, with other languages being a significant plus.
- A degree in Business Administration, Management, or a related field, or equivalent work experience.
- At least 1 years of experience in a partner success, account management, or similar customer-facing role.
- Understanding of web-based software development and systems.
- Excellent problem-solving, communication, and time management skills.
- Attention to detail partnered with a strong commitment to contributing to sustainability.
- Proven ability to work with global teams and multi-language partners.
- Having experience in a startup environment gives you a distinctive edge, preparing you for a dynamic, fast-paced setting.
- Familiarity with CRM systems.
- Experience in the food or sustainability sector unlocks unique growth opportunities.
🙌🏼 What we offer:
- A chance to grow with a rapidly expanding social impact startup.
- A culture of creativity and innovation.
- The opportunity to work with a diverse team driven by a shared passion to combat food waste.
- A role with a purpose, where every little contribution propels the movement against food waste.
💚 Through this role, you'll have the chance to create tangible value, impacting not just our partners and customers but also our environment. Join us and reshape the future of food consumption.