Join Munch & Nesnězeno and help to (b)eat the food waste! 🚀💚

Munch is an application which helps supermarkets, restaurants, cafés and bakeries sell their surplus food very easily. It’s really a win-win solution for everyone - our partners can turn their loss into profit, our customers get a 40-70% discount on still fresh food and we can help to protect the environment this way ♻️🌎

So to get all this going in Slovakia as well, we are currently looking for a dedicated Content Creator & CRM Specialist, someone who is eager to contribute to our company's growth in the region.

In this position you will also strategically oversee and manage the regular activities of our Facebook community in Bratislava, as the contact with the food saving community and direct approach to our customers is very important to us. You will be responsible for the vividness and belonging of the current and potentially growing Munch community, to foster engagement, build relationships, and ensure the smooth functioning of the groups.💚

All in close cooperation with the marketing project manager, Slovakian sales team and our awesome operations team to make sure we deliver the best customer experience 🥂 

Strategic responsibilities:

• Adapt global strategy to foster the development of the local community management
• Collaborate with internal teams and departments to ensure that the community align with our values and goals
• Analyze and report on the performance of the groups and recommend strategies for improvement
• Plan activities and content to encourage participation and build relationships

Operative responsibilities:

• Create and curate activities and content both in our group, but also in our social media (Facebook, Instagram, TikTok) that are relevant and engaging. Some in cooperation with global content, but some local.
• Monitor and moderate posts in the groups to ensure that it remains a safe and supportive space.
• Respond to members' questions and comments in a timely and professional manner.
• Help to create and localize our regular CRM activities – newsletters and push notifications
• Create, manage and report on all the discount marketing activities connected to coupons

Requirements and skills:

• Native-level Slovak and proficiency in English language. You will create a lot of texts in Slovak, but English is our main communication language.
• Proactive Attitude: communicative and open-minded attitude towards team members and the community
• Content Creation: create engaging content that resonates with the community, having basic Figma, Photoshop and video editing knowledge
  
• Effective Communication and Task management: respond to questions and comments in a timely and professional manner
  
• Knowledge of tools like Monday, or Clevertab are a bonus, but we will help you with those
  

🙌What We Offer: 

• An extraordinary opportunity to work with an international social impact startup
• A hybrid work model with a possibility to work from a co-working space in Bratislava
• Flexible working hours – when you do your tasks is not important, if you full-fill the deadline
• A chance to work with impact-driven team from Hungary, Romania, the Czech Republic and Slovakia!

💚 In this role, you create value for every stakeholder: for nature, for the partners and for the customers. You can really see the day-to-day impact of your work and simply enjoy it.

We need your help, so do you want to try it out together? 😉